Information security
At lesswork Productivity Solutions, we take the security of your personal data seriously. Our software operates on secure cloud platforms, leveraging Amazon Web Services (AWS) and Google Cloud Platform (GCP) via our partners, ensuring a compliant and high-availability infrastructure for handling personal data.
Security Measures
Cloud Hosting & Infrastructure
-
Optima Solutions, our technology partner, does not store product systems or customer data on physical office servers. Instead, we use leading cloud infrastructure providers, including AWS and GCP, benefiting from their certified security frameworks.
-
AWS guarantees service reliability of up to 99.95%, providing redundancy in power, network, and environmental controls (HVAC).
-
GCP ensures at least 99.5% monthly availability, with strict compliance standards verified in the Google Compliance Resource Center.
-
Optima Solutions is transitioning to European platforms and server locations to further enhance regional data sovereignty and compliance with EU data protection laws.
Data Encryption
-
All personal data is encrypted in transit and at rest using industry-standard encryption protocols.
-
Encryption protects your information from unauthorized access, ensuring the highest level of confidentiality.
Access Control
-
Strict access controls ensure that only authorized personnel can access personal data.
-
We implement multi-factor authentication (MFA) and role-based access controls (RBAC) to prevent unauthorized system access.
Data Integrity & Business Continuity
-
AWS and GCP offer robust data integrity mechanisms, including automatic backups and geographically distributed data replication.
-
AWS business continuity and disaster recovery plans have been independently audited under ISO 27001 certification.
Incident Response
-
We maintain a comprehensive incident response plan to quickly address security breaches or data incidents.
-
If necessary, affected individuals and relevant authorities will be notified in accordance with GDPR requirements.
Compliance & Certifications
-
AWS and GCP undergo regular security audits, including ISO 27001 and GDPR compliance checks.
Shared Responsibility Model
Security is a shared responsibility between our cloud providers, Optima Solutions, and lesswork Productivity Solutions:
✔ AWS & GCP manage the security of cloud infrastructure.
✔ Optima Solutions secures the data and applications running on these platforms.
✔ lesswork Productivity Solutions ensures secure access, processing, and handling of customer data.
Your Rights & Contact Information
-
You have the right to access, correct, delete, or restrict processing of your personal data.
-
You also have the right to data portability and the right to object to data processing.
-
For any questions regarding data security, please contact us at office@lessworkbot.com.