AI that works in the real world
lesswork Productivity Solutions is an AI company based in Vienna, Austria. Our products are the lesswork Voicebot for multilingual customer conversations and lesswork VoiceOps for controlled workflows, testing and ongoing operational oversight.
We work with businesses that want to answer more customers, capture more opportunities, reduce repetitive front-line work and use AI without giving it more authority than it should have.
Our approach is simple: start with one real business process, decide what the AI may and may not do, test it properly and expand only when the workflow earns its place.
Commercial, linguistic, technical and operating experience around one problem: making customer-facing AI dependable.
André Liss — Founder & CEO
André Liss founded lesswork after a career spanning technical communication, enterprise software, conversational AI and international customer experience. Based in Vienna and speaking 10 languages, he brings together the commercial, linguistic and operational sides of customer-facing AI.
He leads lesswork’s product direction, customer discovery and deployment strategy.
Joshua Ayomide Samuel — AI Voice Automation & Full-Stack Development
Joshua Ayomide Samuel builds the technical systems behind lesswork deployments. His work covers AI voice agents, web applications, backend infrastructure, integrations, lead capture, operational dashboards and the tools needed to keep customer workflows reliable as they grow.
Duncan Peter Graham — Digital and Strategy
Duncan Peter Graham connects technology strategy with the organisational capabilities needed to deliver it. Over more than 20 years across government, higher education and industry, he has worked on operating models, governance and change. He was Chief Digital Officer at the Business School of the University of Cambridge and has recently advised organisations in insurance, automotive and retail.
At lesswork, Duncan helps customers identify where AI can make a meaningful difference, then align the responsibilities, skills and working practices needed to turn that potential into lasting results.
Gerardo Treviño Rodríguez — International Business Development & Projects
Gerardo Treviño Rodríguez brings more than a decade of experience delivering international technology and industrial projects across Europe and Mexico. He has worked with organisations including Volkswagen Group, Keysight Technologies and Nemak and has coordinated teams across engineering, IT, R&D, production, quality, finance, purchasing, logistics and sales.
At lesswork, Gerardo supports international business development and customer projects, bringing an enterprise operating perspective to AI adoption.
What we build around
Approved knowledge. Explicit permissions and prohibitions. Structured capture. Human handoff. Connected-action verification. Testing. Monitoring. Controlled change.
The voice is the interface. The workflow is the product.